Terms & Conditions

1. Introduction

Welcome to i899, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions govern your use of the i899 website, mobile interface, and all associated services. By registering an account or placing any wager on i899, you confirm that you have read, understood, and agree to comply with every provision set out in this document.

i899 reserves the right to update, modify, or amend these Terms & Conditions at any time. Any material changes will be communicated to registered users via the platform. Continued use of the site following such notification constitutes acceptance of the revised terms.

2. Eligibility & Age Requirements

To register and play on i899, you must satisfy all of the following eligibility criteria without exception. i899 takes responsible gaming seriously and enforces strict age verification in compliance with international fair play standards.

• You must be at least 21 years of age. Players under 21 are strictly prohibited from registering or wagering on i899.
• You must be a natural person and not acting on behalf of a third party or under duress.
• You must be physically located in a jurisdiction where online betting and casino gaming are not explicitly prohibited at the time of each wagering session.
• You must not be registered on any self-exclusion list or have a currently active account suspension on i899.

3. Account Registration & Verification

Every user is permitted to hold exactly one personal account on i899. Duplicate accounts — even if registered under different names or phone numbers — are strictly prohibited and will result in permanent closure of all associated accounts and forfeiture of any pending balances or bonuses.

Account Security

You are solely responsible for maintaining the confidentiality of your login credentials. i899 will never ask for your password via email, chat, or phone. If you suspect unauthorized access to your account, contact our support team at [email protected] immediately.

KYC Verification

i899 may request identity documents (national ID, passport, or other government-issued photo ID) as part of our Know Your Customer (KYC) process. Withdrawal requests may be withheld until KYC is satisfactorily completed. Providing false or misleading documentation will result in permanent account termination.

4. Deposits & Withdrawals

i899 supports instant BDT transactions via popular Bangladeshi payment methods including bKash, Nagad, Rocket, and Upay, as well as international cards such as Visa and Mastercard. All financial transactions are processed in Bangladeshi Taka (BDT). i899 does not accept deposits from third-party accounts; the payment method used for a deposit must be registered in the same name as the i899 account.

Minimum & Maximum Limits

Minimum deposit and withdrawal amounts may vary depending on the selected payment method. i899 reserves the right to set, adjust, or impose transaction limits without prior notice. Players will be informed of applicable limits within the payment interface at the time of the transaction.

Withdrawal Conditions

Withdrawal requests are subject to the following conditions before they can be processed by the i899 finance team:

• KYC verification must be completed and approved before any withdrawal is processed.
• Any active bonus wagering requirement (rollover) must be fully met before withdrawing bonus-derived funds.
• i899 reserves the right to request additional verification documentation before approving any withdrawal above a threshold determined by our risk management team.

5. Bonuses & Promotions

i899 offers a range of promotional incentives including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as the BPL, IPL, Eid, and other significant occasions in the Bangladesh calendar. All bonuses are subject to the specific terms attached to each individual offer.

The following general bonus rules apply across all i899 promotions unless a specific promotion's terms explicitly state otherwise:

• Bonuses are credited in BDT and are non-transferable between accounts.
• Each player may claim a welcome bonus only once. Multiple accounts created to claim the same bonus constitute fraud.
• Wagering requirements (rollover) must be completed within the stated timeframe. Failure to do so will result in the forfeiture of the bonus and any associated winnings.
• i899 reserves the right to withdraw, modify, or cancel any promotional offer at its sole discretion, with or without prior notice.

6. Prohibited Activities

i899 maintains a zero-tolerance policy toward any form of fraudulent, deceptive, or abusive behaviour on its platform. The following activities are strictly prohibited and will result in immediate account suspension and potential permanent ban:

• Attempting to exploit software bugs, glitches, or vulnerabilities in any i899 game or platform system.
• Using automated betting tools, bots, scripts, or any third-party software to gain an unfair advantage.
• Engaging in collusion with other players or match-fixing activities that compromise the integrity of any sporting event or casino game.
• Using i899 for any form of money laundering, illicit fund transfers, or financial crime.

7. Responsible Gaming

i899 is committed to promoting a safe, fair, and enjoyable gaming environment for all players. We strongly encourage all users to play responsibly and within their financial means. i899 provides tools to help manage gaming activity, including deposit limits, session time reminders, and self-exclusion options. Please contact our support team at [email protected] to activate any of these features.

Gambling should be a form of entertainment, never a solution to financial difficulties. i899 upholds the 21+ only policy without exception. If you feel that gambling is adversely affecting your life or the lives of those around you, we urge you to seek support through our Responsible Gaming resources or contact our team for immediate assistance.

8. Limitation of Liability

i899 provides its platform on an "as is" and "as available" basis. While every effort is made to maintain uninterrupted service, i899 does not warrant that the platform will be error-free, free of interruptions, or that any defects will be corrected in a specific timeframe. i899 shall not be liable for any losses incurred as a result of platform downtime, technical errors, or third-party service failures beyond our direct control.

Under no circumstances shall i899, its officers, directors, employees, or agents be liable for indirect, incidental, consequential, or punitive damages arising from a player's use of or inability to use the platform, even if i899 has been advised of the possibility of such damages.

9. Privacy & Data Protection

i899 collects and processes personal data in accordance with our Privacy Policy. By agreeing to these Terms & Conditions, you also consent to the collection, storage, and processing of your personal information as described in that policy. i899 employs SSL encryption and industry-standard security protocols to protect all player data. Your information will never be sold to third parties.

10. Amendments to These Terms

i899 may revise these Terms & Conditions from time to time to reflect changes in our services, applicable laws, or operational requirements. When we make significant changes, we will post a notice on the platform and update the "Last Updated" date at the top of this document. It is your responsibility to check this page periodically.

Your continued use of i899 following any posted amendments constitutes your binding acceptance of those changes. If the revised terms are not acceptable to you, your only recourse is to discontinue using the platform.

11. Contact Us

If you have any questions, concerns, or disputes regarding these Terms & Conditions, please reach our support team by email at [email protected]. Our team is available to assist players across Bangladesh and aims to respond to all enquiries within 24 hours (Bangladesh Standard Time, UTC+6).